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2020/21 Impact Stats

At a Glance

27

dedicated staff

262

total volunteers

495

volunteers trained

1,042

people helped

775

longer-term clients

2

completed research studies

9,680

total instances of assistance and contact points

Types of assistance and contact points:

  • Providing information & referrals

  • External & home visits

  • Counselling (individual/family)

  • Education support

  • Employment

  • Food rations

  • Financial assistance

  • Accomodation

  • Befriending by volunteers

  • Others, such as support groups, invitations to community events etc.

Businesswoman with Mask

9,412

Total instances of assistance and contact points with clients

Case Management Services

Structured mandatory programme for ex-offenders referred by Singapore Prison Service

Legend:

Male

Female

Individual Sessions

440

306

Family Sessions

56

31

Counselling

2900

1568

Info & Referral

107

53

Phone Calls/Emails

2457

1229

Accommodation

30

19

Employment

14

06

Financial

18

34

Home Visits

02

01

External Visits

36

13

Joint Worksite Visits

24

13

Education

08

Education Support Programme

Education and skills upgrading for ex-offenders

76

Total student-clients helped

41

Student-clients in total received course fee subsidies

Over $78,000

Disbursed to 14 student-clients (10 degree & 4 diploma) under the Lee Foundation Education Assistance Scheme

55

New students

21

Students carried over from the previous year

Over $14,000

Disbursed to 27 student-clients (2 WSQ diploma, 1 WSQ advance cert, 24 SkillsFuture short courses) under the Skills Upgrading Scheme

Volunteer After-Care Programme

Tapping on volunteers to befriend ex-offenders and reach out to their families

262

Total volunteers

59

Clients befriended

235

Total clients served

176

Families helped through IIMAC

34

Good Samaritan Reintegration Assistance Scheme

Hotline with walk-in support and a mandatory court-directed programme for offenders

133

Total persons helped

42

Worked with long-term

34

Chose to join a case management programme to work on their rehabilitation goals

268

Total instances of assistance and contact points

Counselling

187

Info & Referral

18

Accommodation

03

Financial

02

Employment

04

Education

03

Training

Building up the capabilities of volunteers and professionals in the sector.

15

Training runs in total

495

Volunteers trained

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